Terms of service

Terms of Service

Effective Date: 01 June 2025

Welcome to Soul Speak. By using our website (https://soulspeaks.co.za) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

Soul Speak is an online store offering curated conversation card decks designed to foster meaningful dialogue and connection. These terms govern your use of our website and your purchase of any products or services.

2. Eligibility

To use our site and place orders, you must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Have the legal authority to enter into this agreement

3. Orders and Payments

  • All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.

  • Payment must be made in full at the time of ordering via the available payment gateways.

  • We reserve the right to cancel or refuse any order at our sole discretion.

4. Product Information

We make every effort to display products accurately. However, we do not guarantee that product descriptions, colours, or images are 100% accurate due to potential variations in screens and print.

5. Shipping and Delivery

Our Shipping Policy outlines delivery timeframes, fees, and eligibility for free shipping. Soul Speak is not liable for delays caused by courier services, incorrect addresses, or unforeseen circumstances.

6. Returns and Refunds

Our Refund Policy outlines how to return products and request refunds. We do not offer refunds on used or damaged items unless the product arrived faulty or incorrect.

7. Intellectual Property

All content on the Soul Speak website—including product designs, logos, text, graphics, and images—is the property of Soul Speak and is protected by copyright laws. You may not copy, reproduce, distribute, or use our materials without prior written permission.

8. Limitation of Liability

Soul Speak shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. All content and products are provided “as is” and without warranties of any kind, express or implied.

9. Privacy

We respect your privacy and handle your data responsibly. Please refer to our Privacy Policy for more information on how we collect, store, and use your information.

10. Modifications

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our site constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising shall be resolved in South African courts.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:
📧 info@soulspeaks.co.za